Frequently asked questions
What payment options area there
We accept all major credit cards and Paypal payments worldwide. All payments are made through our secure Paypal shopping cart system. You do not require a Paypal account to use this system although if you have a Paypal account, there is the option to use it. When you arrive at the "check out" page, you choose either "pay by credit card" or "pay by Paypal" to complete your order. We do not accept bank cheques or money orders. Further details and instructions on how to use a credit card without a paypal account can be found here.
How long will it take for my order to arrive
Redback Aviation is located in Australia which often adds to international postage times. For customers from the Australasian region, you can expect an "average" of 12 business days but often much less. International orders can expect a minimum of 2 weeks. All orders are sent by standard Australia Post economy airmail to which we have had a 100% customer satisfaction rate.
How difficult are they to build
There is no easy answer to this question. Basically it depends on your level of skill and ability to understand and follow the plans. This in turn will determine the amount of time it will take to complete. There are a number of items that require precision machinig as with any quality helicopter. These items can be "shopped out" to professional engineers who specialise in smaller jobs at a reasonable cost. There is no way around this as you need to assure your safety comes first. Basic hand tool skills will assist in ease of construction. TIG welding is required for the basic aluminium airframe, again this can be handled by a professional. An economical source for an experienced aluminium welder might be in the boat manufacturing trade. Once you have pre cut and layed out the airframe, the welding could be completed inas little as a day.
Do you manufacture kits
We do not offer complete kits but have considered the option and may persue this in the future. Currently we offer partial plans along with a few key parts through www.propeng.com.au. An example would be the rotorhead, although some people may choose to construct their own.
Are parts readily available to build the helicopters
Redback Aviations primary goal was to limit the amount of specialised items required to complete our helicopters. Through research we found parts for other designs hard to find and expensive to purchase or manufacture. Where an item may seem difficult to aquire, we suggest options for obtaining them or offer the parts through local suppliers.
